Toyota’s Customer Experience Will Reach New Heights in 2018

The future of Toyota vehicles is arriving in 2018. Amazon’s Alexa voice-activated virtual assistant will provide many features within the vehicle to drivers and passengers in a safe manner. Through Alexa’s voice command system, Toyota encourages a safe yet forward-thinking experience among their brand.

Alexa will make a big splash in the automotive industry later this year. “It’s still really day one for us in terms of what we can do with Alexa in the vehicle,” said John Scumniotales, head of products for Alexa’s automotive efforts, onstage at an event at CES. “Our vision for Alexa is that she should be everywhere a customer might need her – at home, in the office, on phones – and in cars. This integration means that customers can interact with Alexa, virtually anywhere they drive.”

Along with Toyota, Amazon will be working with other carmakers to enhance the driver and passenger experience through the Alexa platform. The Alexa voice controls will be within select 2018 Toyota models, available with the Toyota Entune 3.0 App Suite. Select 2019 Toyota models will also be available with Alexa.

To explore all Toyota vehicles that could make the cut for Alexa, take a look at the full line-up here.