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Our Reviews
This by far is the worst dealership I've ever been to. I would never recommend this service department to my worst enemy because of the speed.And lack of communication
Great place however very expensive. They kept me informed on my car. Questioning if warranty is worth it. They don't seem to want to go extra mile. I questioning was warranty waste of money?
I have always had the best service at this dealership for the past 14 years. Thank you for all that!
The individual who dropped off the car was incredibly rude to my elderly mom while my wife and I were in the hospital. He was rude, aggressive, and disrespectful. I’d be ashamed to have that individual representing my company.
They worked with me yo get the car I wanted took awhile but mason kept working yo get it done and I highly recommend to ask for him
They were very helpful. I had an unexpected emergency recall. I am driving to NC next week was glad they could get me in so quickly. I’ve gone there for the past three years. They also checked everything out.
Services started on time Service went well everyone friendly and completed in about the time given
I cannot say enough good things about the Service Department at Westboro Toyota. I have been using Westboro Toyota service department for over 30 years. They are experts in diagnosing and fixing problems, but also care about their customers and treat customers with patience and respect. Recently I purchased a vehicle at a different dealership and that dealer wanted me to wait until Monday to service my new vehicle because their workers go home early on Friday. My new vehicle had displayed an urgent message late Friday morning and said to take the vehicle to the dealer immediately. So I called Westboro Toyota Service and they scheduled an appointment for that afternoon. At the appointment they ran the diagnostic and resolved he problem quickly. Westboro Toyota Service Department understood how urgent is for me to have the vehicle for the weekend. Because I have a family member who has health issues and often need to get to a medical facility quickly. But even if that were not the case, Westboro Toyota Service Personnel realized that being without a vehicle for an entire weekend is quite serious and would do that for any customer. They were diligent and persistent in resolving the issue and very kind. I recommend the Westboro Toyota Service Department after years of their team taking excellent care of my Toyotas and making certain everything checked out before a long trip, or just for day-to-day use. Thank You Westboro Toyota Service Team
They are always helpful advice on the car maintenance items that are needed and what your car needs next and when. Great service
The salesman was very helpful and was very respectful and helped me pick out the right care for me.
Anthony was amazing and so was Jessica my financial advisor. Anthony went above and beyond.
This dealership is fine and I hate that this surveys are required for people to keep their jobs.
Team is fantastic. Manager is very friendly and resourceful. Solution oriented sales strategy with customer in mind.
Over all it's good experience Service was over with in the mentioned time Service men is good
Great service management by Jody! Even though I now live in Newton, 20 miles away, I come here for service!

Welcome to Westboro Toyota
Ever since opening our doors in Westborough, MA way back in 1972, Westboro Toyota has been proud to serve residents from Southborough, Northborough, Shrewsbury, Grafton, and Upton. We’re visited by drivers from all across New England thanks to our outstanding inventory and dedication to meeting customer needs. You can rely on us to deliver the latest range of Toyota vehicles with everything from the RAV4 to the Prius.
From the fun and agile Corolla right up to the rough-and-ready Tundra, Toyota vehicles lead their segments across the board. You’ll find all of the newest Toyota models in our showroom, and each one is ready for a test drive. We’ll even bring the vehicle to you if you’re too busy to come to us. If you’re looking to save, just browse through our diverse selection of used vehicles, many of which will set you back less than $10,000.
We’re committed to delivering the most advantageous lease and financing terms available, no matter your credit history. Our financial experts will go above and beyond to find the deal you need, and we’re even able to offer college grad and military rebates to help more drivers get behind the wheel of a vehicle they can trust.
Every new model comes with two-year coverage courtesy of ToyotaCare, and we’ll even provide a third year of no cost maintenance. That speaks of the confidence provoked by Toyota models, but we’ll always be able to help you out with any problems when you visit our state of the art service center.
Our Toyota-certified technicians know your vehicle inside and out. Each one has taken classes at the University of Toyota, earned ASE and L1-3 certification, and is ready and waiting to be of assistance.
At Westboro Toyota, you’ll be able to take the latest cars for a test drive, buy at a competitive price, and have your vehicle always kept in prime condition. To find out more, contact one of our team members today.