Good sales rep
This is my third purchase from Westboro Toyota. I've always dealt with Luiz and my parents bought a Highlander from him as well. He was involved with my latest purchase but this time I dealt specifically with Erin Gallant. I wasn't even planning on trading in my Venza as it was in mint condition. I've always dreamed of owning a new Highlander but never thought I could afford it. I had Erin check on some things for me just to browse and I ended up taking some time to think abo...ut my options. She was patient, knowledgeable, super funny, and always calm- she never pushed me into a decision. Especially because I had never purchased a car on my own, I was obviously nervous but her and Luiz were supportive the entire time. Ended up picking up my brand new Highlander XLE yesterday and oh my I am in love. It's probably bad to be in love with a vehicle but I think I was just happy how the whole process went. The team there is great you don't feel pressured or like you're in a dealership. Erin never came off pushy or "sales-oriented", she just went with the flow and was a pleasure to work with. I love Luiz, too, he's fantastic to work with and I have nothing but great things to say about the Westboro Toyota family. Thanks again for my new wheels! �
Thank you to Monica for helping me out. Great experience and I am more than happy with my new car!!
It was awesome Sales experience with Westborough Toyota.Sales Officials Monica and Leo were so humble and helped me a lot in making my decision for getting RAV4
Nice Staff very professional
Recently just went to westboro Toyota to look at different options as I am thinking about trading in my Nissan Rogue, my salesperson Monica was absolutely amazing! She wasn't pushy, and gave me lots of knowledge on different models. She was super nice and wasn't one of those pushy sales people. She cared and listened to all my perks I wanted in a car. I hate car shopping and Monica made it a lot comfortable. I didn't get to buy as I am Indecisive on what I actually want but I know I'll be back sooner than later. Not many dealerships have great customer service; their too pushy into selling that day, i didn't feel like that at all! Definitely 5 stars!